How can we help?
Search our Frequently Asked Questions here or see commonly asked topics below.
How do I set up call waiting and call forwarding with Wessex Telephone?
How do I set up my Wessex Telephone via ATA Grandstream?
How do I set up my Wessex Telephone via ONT?
How do I set up Voicemail on Wessex Telephone?
What do the lights mean on my Wessex Telephone Box?
What does the fast beeping sound mean (before I dial out)?
Need help?
If you want some advice on an upgrade to your existing package, or need to let us know about a problem, our friendly customer support team in Dorset are here to help Monday to Friday 8am to 5:30pm (excluding public holidays) and Saturdays 10am to 4pm.
Call us on 0333 240 7997, or you can complete the form, and we’ll get back to you.
Why not download our app?
Manage your account, check bills, access help information and contact our customer support team.
Download now from the Apple App Store or the Google Play store
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