How can we help?
Search our Frequently Asked Questions here or see commonly asked topics below.
Are there any hidden data charges?
Does the extra data I bought roll over if I don't use it all in the month?
How do I know when I have nearly used up all my data?
How much do I get charged if I go over my data allowance?
Need help?
If you want some advice on an upgrade to your existing package, or need to let us know about a problem, our friendly customer support team in Dorset are here to help Monday to Friday 8am to 5:30pm (excluding public holidays) and Saturdays 10am to 4pm.
Call us on 0333 240 7997, or you can complete the form, and we’ll get back to you.
Why not download our app?
Manage your account, check bills, access help information and contact our customer support team.
Download now from the Apple App Store or the Google Play store
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